Connect your social accounts and publish posts
In Social Media, connect Facebook, Instagram, LinkedIn, TikTok, X or Pinterest. Then create a post and publish or schedule it.
Connect each social account once in Social Media. After that, Buildy writes posts for you, and you publish or schedule them with one click.
Connect an account
- Open Social Media from Dashboard, or tap Tools > Social Media on a phone.
- Select Posts.
- Click Connect accounts. Once an account is connected, this button says Manage connections. The Social connections panel opens.
- Choose a platform in the list, such as Facebook or Instagram. Its account settings open in the same panel.
- Click Connect Facebook, Connect Instagram, or the matching connect button. A popup opens. Allow popups if your browser blocks it.
- Sign in to the network and allow Buildy to post. For Facebook, Buildy picks a Page. Change it in the Page dropdown.
Use All social platforms to return to the platform list. Closing and reopening the panel also returns to that list.
In each platform's settings, you can connect up to 5 accounts per network with Add another. When a network has two or more accounts, click Make primary on the one Buildy should use by default.
Create and publish a post
- On the Social Media page, click New Post.
- Pick the network, a post type (Promotional, Educational, Engagement, Behind the Scenes, Trending) and an optional topic. Click Continue, then Start with Buildy.
- Buildy opens a chat to confirm the details and writes the draft with an image.
- Open the draft. Click Publish to and the network name to post now, or Schedule to pick a date and time at least 2 minutes ahead.
You can also ask in chat: "Write a week of Instagram posts about our spring menu." Drafts then wait in Social Media > Needs review. See Review and approve social drafts.
Drafts work without a connected account. Publishing needs one.
Network notes
- Facebook posts to the Page you picked.
- Instagram needs a professional account.
- LinkedIn posts to your personal profile. Connections expire after 60 days.
- TikTok can post directly or save a draft in your TikTok inbox.
- X, TikTok and Pinterest take one account per post.
Common problems
"Needs reconnect" or "Expired"
The network ended Buildy's access. Open Manage connections, choose the platform, and click Reconnect.
"No social account connected for this platform. Connect one in Marketing settings first."
The post is set to a network with no linked account. Connect it, or change the account on the post.
I connected the wrong account
See Fix a Facebook or Instagram connection. The same steps work for every network.