Fix "This site can''t provide a secure connection" on my domain

The security certificate for your domain is still being issued. It starts after the domain is Verified and usually takes a few minutes.

This browser message means the security certificate for your domain is not ready yet. Buildy issues it automatically after the domain shows Verified. It usually takes a few minutes, sometimes longer. Nothing to buy or configure.

Steps

  1. Open Domain & Email. The domain must show Verified. If it is Pending Verification, see that page first.
  2. Wait a few minutes, then open the domain in a private browser window.
  3. Still the error after an hour? Check the DNS records again. On Cloudflare, make sure the A record is DNS only. A proxied record blocks the certificate.
  4. Make sure you removed every other A record on @ at your registrar.
  5. If it is still not secure after a day, open Chat with support with the domain name.

Other causes

  • You opened www.example.com but only added the A record. Add the www record too.
  • Your browser kept an old certificate. Try a private window or another device.

Still stuck? Our support assistant can look into it with you.Last updated 2026-10-25