Invoices and receipts

See your plan and add-ons on Profile Settings > Billing & Upgrades; for past invoices or company tax details, open Chat with support.

Your plan and every add-on are listed on Profile Settings > Billing & Upgrades. This includes your Business Phone Number.

See your plan and add-ons

  1. Click your profile picture, then Profile Settings, then Billing & Upgrades.
  2. Read Your add-ons. Each add-on shows if it is recurring or a one-time purchase.
  3. Click the info button next to an add-on to see its next charge.

Get past invoices or add company details

To get a past invoice, or to add your company address and tax ID, open Chat with support.

Common problems

A charge I do not recognize

Open Profile Settings > Billing & Upgrades and read Your add-ons. A Business Phone Number and auto-refill on video credits are common. A $50 charge can be a calls-and-texts balance top-up. Check Auto top-up under Phone balance in AI Receptionist > Business Phone Number. See Business Phone Number.

Still stuck? Our support assistant can look into it with you.Last updated 2026-10-25