---
title: "My domain is stuck on \"Pending Verification\""
description: "Buildy cannot see the A record yet. Check it at your registrar, remove old A records, set Cloudflare to DNS only, wait, then click Verify."
canonical: "https://www.buildy.ai/docs/domains-email/pending-verification"
last_updated: "2026-10-24"
---

# My domain is stuck on "Pending Verification"

**Pending Verification** means Buildy does not yet see the A record for your domain. In most cases the record is missing, has a typo, or has not spread across the internet yet. Fix the record and click **Verify**.

## Checklist

1. **Is the A record right?** Open your registrar's DNS page. You need exactly one A record with host `@` (or blank, or your domain name) and the value Buildy shows.
2. **Are there other A records on `@`?** Delete them. Parked-page records from the registrar and records from an old website host are the usual culprits.
3. **On Cloudflare, is the cloud grey?** The A record must be **DNS only**, not Proxied.
4. **Did you add the `www` record?** Use the value Buildy shows. Delete any other `www` record.
5. **Did you type the domain right in Buildy?** No `http://` and no `www`.
6. **Wait.** DNS changes usually spread within an hour. Some registrars take up to 24 hours. Click **Verify** in Buildy from time to time.

## Check the record yourself

You can ask Buildy in your project chat or **Chat with support**: "Check the live DNS records for example.com." Replace `example.com` with your domain. Buildy can check public records even before you connect the domain. Sign in for a comparison with your own Buildy website and email setup.

Buildy explains missing or incorrect records and what to do next. If a check fails, it will say it could not check. It does not change records at your DNS provider.

Open [dnschecker.org](https://dnschecker.org), type your domain and pick **A**. When most locations show the address Buildy gave you, click **Verify** in Buildy.

## Common problems

### "Domain verification failed. Check your DNS records and try again."

The record is wrong or missing. Go through the checklist above.

### "Couldn't check your DNS right now. Please try again in a moment."

A temporary problem on Buildy's side. Wait a minute and click **Verify** again.

### The record is correct everywhere and it is still pending after a day

Open **Chat with support** with the domain name and a screenshot of your DNS page.

## Related

- [Connect a domain you already own](/docs/domains-email/connect-your-own-domain)
- [This site can't provide a secure connection](/docs/domains-email/ssl-error)